Certificate III in
Individual Support

Quick Facts


of course graduates reported an improved work status.


in projected employment for aged and disabeld carers.


is the average annual salary for aged care workers.

Course Overview

Pursue a rewarding path in care with our Certificate III in Individual Support, designed for those passionate about assisting individuals in community, home, or residential settings. This course equips you with the skills and knowledge necessary to provide person-centered support under supervision, focusing on people affected by ageing, disability, or other reasons.

The program combines theoretical learning with practical application, requiring at least 120 hours of work to ensure a comprehensive understanding of individualised care plans within a multidisciplinary team framework. Adhering to current legislation and industry standards, this qualification prepares you for a meaningful role in support work, and with the required certification that enables you to contribute positively to the lives of others.

Career Outlook

After completing a Certificate III in Individual Support, here’s what you can expect:

What types of job roles could I pursue?

Personal Care Assistant
Aged Care Worker
Disability Services Worker
Home Care Assistant
Residential Support Worker

What might my employment setting look like?

Residential Aged Care Facilities
Disability Service Organisations
Home Care Organisations

What types of skills are important for these roles?

Empathy & Compassion
Communication Skills
Patience & Flexibility
Health Safety Practices

Course Description

Course Delivery

Our Certificate III in Individual Support is offered in two formats: classroom-based learning at select locations and workplace-based training for those enrolled in a traineeship program. This course is delivered through Gateway Training Academy, a Registered Training Organisation (RTO ID 32305).

Student Resources Provided

Depending on your chosen method of course delivery, the following resources may be provided:
– Comprehensive workbooks for course material.
– Access to computers and relevant software during classroom sessions.
– A personalised student training plan.
– Guidance from dedicated and qualified trainers
– Specialised assessment tools for effective learning.
Note: The availability of certain resources is contingent upon whether you are enrolled in classroom-based learning or workplace-based training.

Entry Requirements

This course has no specific academic prerequisites. Students are required to provide a Unique Student Identifier (USI) – assistance available – along with photo identification, and meet the necessary language, literacy, and numeracy standards.

Certification Upon Completion

Successful completion of this qualification results in:
– A Nationally Recognised Certificate & Transcript, or
– A Statement of Attainment for competency in at least one unit.

Course Structure

This program requires you to complete 15 units of competencies: 9 core units and 6 elective units.

Core Units
Unit Code
Unit Name
Provide individualised support
Facilitate the empowerment of people receiving support
Support independence and wellbeing
Recognise healthy body systems
Communicate and work in health or community services
Work with diverse people
Work legally and ethically
Apply basic principles and practices of infection prevention and control
Follow Safe Work Practice for Direct Client Care
Elective Units
Unit Code
Unit Name
Work effectively in aged care
Contribute to ongoing skills development using a strengths-based approach
Support community participation and social inclusion
Deliver care services using a palliative approach
Work effectively in disability support
Provide support to people living with dementia

Government Subsidies

The Jobs & Skills WA program offers government financial assistance to eligible students, aimed at supporting the development of a skilled workforce in Western Australia. Gateway Training Academy (RTO Code: 32305) is proud to be contracted by the State Government to deliver select qualifications through this program.

Smart and Skilled is a New South Wales government initiative that enables eligible students to access affordable, government-subsidised training courses. Gateway Training Academy (RTO Code: 32305) is a Smart and Skilled provider, offering a range of qualifications under this program.

Information for Employers

Elevate Your Team with Our Training Programs

Invest in your employees’ growth through our targeted training and traineeship programs. We offer flexible, impactful learning solutions that align with your business needs, enhancing team performance and engagement.

Key Benefits for Employers:

Join Forces with Us

Partner with us for training that not only boosts your team’s capabilities but also potentially offers financial advantages for your business. Together, we can drive both employee and organisational success.

What our students are saying

Learn more about our students experiences with our course programs.

4.8 Stars

125 Reviews

4.8 Stars

39 Reviews

Amanda R

I am learning so much but I am thoroughly enjoying the training I am receiving. The whole organisation of staff including the teacher are absolutely wonderful.
Certificate III in Individual Support

Emma T

They were so helpful and understanding!! Gateway Training Academy has taught me so much of what I needed to know for my job, and were so considerate when I was struggling to finish before the deadline. The whole team was so amazing! Thanks to all who helped me during my course!!
Certificate III in Individual Support

Tarek E

I am extremely grateful to Gateway Training Academy for their exceptional professionalism throughout the training program. Their dedication, expertise, and attention to detail have greatly contributed to my personal and professional growth.
Certificate III in Community Pharmacy

Mhel M

It’s great. The course is very interesting for me. They have wonderful instructor and specially Ms. Shireen she is very good trainer. The staff are great and nice very approachable. Thank you ❤️
Certificate IV in Ageing Support

Glynda M

I am very pleased to be part of the training it is very encouraging and a friendly invironmentand I really enjoyed the training
Certificate III in Individual Support

1300 881 932

Need further information?

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