Certificate III in
Community Pharmacy

Quick Facts


of course graduates reported an improved work status.


for community pharmacy workers in Australia. 


is the average annual salary for pharmacy assistants.

Course Overview

The Certificate III in Community Pharmacy equips learners with essential skills to excel as pharmacy assistants, focusing on customer service and knowledge of pharmacy products and health care services. Students learn to work with some independence under a pharmacist’s supervision, assisting in a limited range of dispensary activities.

This course emphasises compliance with legal and health guidelines, preparing participants to support team members and manage scheduled medicines responsibly. Although no specific licensing is required upon completion, the qualification ensures adherence to the highest standards of pharmacy practice.

Career Outlook

After completing a Certificate III in Community Pharmacy, here’s what you can expect:

What types of job roles could I pursue?

Pharmacy Assistant
Pharmacy Dispensary Assistant
Front Store Assistant
Pharmacy Sales Assistant
Customer Service Representative

What might my employment setting look like?

Street-Front Retail Pharmacies
Shopping Centre Pharmacies
Hospital Pharmacies

What types of skills are important for these roles?

Customer Service
Attention to Detail
Sales & Retail Knowledge
Basic Pharmaceutical Knowledge

Course Description

Course Delivery

Our Certificate III in Community Pharmacy is offered in two formats: classroom-based learning at select locations and workplace-based training for those enrolled in a traineeship program. This course is delivered through Gateway Training Academy, a Registered Training Organisation (RTO ID 32305).

Student Resources Provided

Depending on your chosen method of course delivery, the following resources may be provided:
– Comprehensive workbooks for course material.
– Access to computers and relevant software during classroom sessions.
– A personalised student training plan.
– Guidance from dedicated and qualified trainers
– Specialised assessment tools for effective learning.
Note: The availability of certain resources is contingent upon whether you are enrolled in classroom-based learning or workplace-based training.

Entry Requirements

This course has no specific academic prerequisites. Students are required to provide a Unique Student Identifier (USI) – assistance available – along with photo identification, and meet the necessary language, literacy, and numeracy standards.

Certification Upon Completion

Successful completion of this qualification results in:
– A Nationally Recognised Certificate & Transcript, or
– A Statement of Attainment for competency in at least one unit.

Course Structure

This program requires you to complete 19 units of competencies: 11 core units and 8 elective units.

Core Units
Unit Code
Unit Name
Provide and promote services to pharmacy customers
Assist customers with prescriptions
Work effectively in a community pharmacy
Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Use pharmacy practices for infection control
Assist customers with cough and cold relief products
Assist customers with skin and anti-fungal products
Assist customers with products for gastrointestinal conditions
Assist customers with allergy relief products
Assist customers with analgesic and antiinflammatory products
Participate in workplace health and safety
Elective Units
Unit Code
Unit Name
Assist customers with first aid products
Produce visual merchandise displays
Assist customers with eye and ear care products
Assist customers with oral care products
Assist customers with vitamins, minerals and supplements
Assist customers with baby and infant care products
Assist customers with pregnancy and maternal health products and services
Assist customers with smoking cessation products

Government Subsidies

The Jobs & Skills WA program offers government financial assistance to eligible students, aimed at supporting the development of a skilled workforce in Western Australia. Gateway Training Academy (RTO Code: 32305) is proud to be contracted by the State Government to deliver select qualifications through this program.

Smart and Skilled is a New South Wales government initiative that enables eligible students to access affordable, government-subsidised training courses. Gateway Training Academy (RTO Code: 32305) is a Smart and Skilled provider, offering a range of qualifications under this program.

Information for Employers

Elevate Your Team with Our Training Programs

Invest in your employees’ growth through our targeted training and traineeship programs. We offer flexible, impactful learning solutions that align with your business needs, enhancing team performance and engagement.

Key Benefits for Employers:

Join Forces with Us

Partner with us for training that not only boosts your team’s capabilities but also potentially offers financial advantages for your business. Together, we can drive both employee and organisational success.

What our students are saying

Learn more about our students experiences with our course programs.

4.8 Stars

81 Reviews

4.8 Stars

39 Reviews

Amanda R

I am learning so much but I am thoroughly enjoying the training I am receiving. The whole organisation of staff including the teacher are absolutely wonderful.
Certificate III in Individual Support

Emma T

They were so helpful and understanding!! Gateway Training Academy has taught me so much of what I needed to know for my job, and were so considerate when I was struggling to finish before the deadline. The whole team was so amazing! Thanks to all who helped me during my course!!
Certificate III in Individual Support

Tarek E

I am extremely grateful to Gateway Training Academy for their exceptional professionalism throughout the training program. Their dedication, expertise, and attention to detail have greatly contributed to my personal and professional growth.
Certificate III in Community Pharmacy

Mhel M

It’s great. The course is very interesting for me. They have wonderful instructor and specially Ms. Shireen she is very good trainer. The staff are great and nice very approachable. Thank you ❤️
Certificate IV in Ageing Support

Glynda M

I am very pleased to be part of the training it is very encouraging and a friendly invironmentand I really enjoyed the training
Certificate III in Individual Support

1300 881 932

Need further information?

We’re here to help you navigate your educational journey. Ask us anything!

Note: We currently cannot accept enrolments from International Student Visa holders (Subclass 500).

The information provided in the form above will be kept in accordance with Australian Privacy laws and our Privacy Policy.

Download Certificate III in Community Pharmacy Information Pack