Customer Objectives
- Upskill staff in Supply Chain Operations, Leadership and Management and Business courses
- Engage staff and retain them
- Create pathways for emerging leaders to be able to step up in their career
“We used Gateway Training Academy as our Training provider for a number of reasons and we haven’t been disappointed. From our very first meeting the team at Gateway were focused on our needs as a business. They supported us through the sign up stage, enrollments and their training has had minimal impact but maximum output for our business. They help provide interpreters for our Vietnamese workforce, brought laptops with them to training so our staff didn’t have to. They kept us informed of every aspect along the journey. Our staff and business has really benefitted as a result of the partnership.”
John Tadros, General Manager Spot Press.
Company Background
Spot Press is Australia’s only privately owned commercial heatset printer and one of a handful of contract newspaper printers. Spotpress is Australia’s main printer for the multicultural media sector of Australia. With over four hundred and fifty loyal clients, Spotpress prides itself on working closely with every single one of them, no matter how large or small they may be, to deliver a competitive edge.
Gateways Role
Gateway partnered with Spot Press to deliver a number of Nationally recognized courses for their staff. To ensure all of their staff were upskilled Gateway delivered Certificate III’s in Supply Chain Operations and Business and Certificate IV’s in Business and Leadership and Management.
The units were selected to ensure staff learned practical on the job skills that would enhance Spot Press’ workforce. Since undertaking the training Spot Press has seen a reduction in staff turnover, increase customer satisfaction and increase in staff capability.
Moving forward
We plan to roll out more training programs and are excited about the opportunity to undertake some short courses to supplement what was learned in the full qualifications.
